dev.livepages.com.au

LivePages Coupon Offers - FAQ's

Coupons promote special offers created by businesses for customers and posted on LivePages. They might be discounts, free trials, two-for-one offers and so on. Every business can add Coupons to their listing and only pay when a potential customer prints a hard copy of a Coupon or downloads a coupon to a Smart Phone.

Why does LivePages have rules for Coupons?

At LivePages we want to bring consumers the best Coupons in their local area, so we require business owners to follow LivePages's quality standards when creating Coupons. LivePages moderates Coupons to ensure consumers are getting real value. LivePages would never recommend a Coupon we wouldn't take up ourselves or recommend to our family and friends. If we think a Coupon is not really a Coupon (eg. it just talks about how wonderful the business is) or we think the Coupon could be dodgy, we'll remove it from the site. All Coupons have to conform to our terms and conditions. Please note, when you update a Coupon it will be temporarily removed until it's been moderated, which can take a few hours.

There are so many Coupons sites, what's different about LivePages Coupons?

Unlike other Coupons sites, LivePages believes the best things in life are free. We don't charge business owners to create Coupons, and consumers don't need to pay to redeem the Coupon and take up the offer. We also promote Coupons prominently on LivePages's homepage, search results pages and business listing pages. Can I create more than one Coupon for my business? Every business listed on LivePages can create and promote one free Coupon. If you'd like to create more than one Coupon for your customers at a time, we recommend upgrading to a paid advertising package.

What not to put in your Coupon

We're pretty open-minded about what kind of Coupons your business can promote, but here are some things customers don't like (and may cause us to reject your Coupon):

  1. Fine Print - Don't have hidden terms and conditions which you don't disclose until the customer steps into your store. No one likes hidden surprises and no customer wants to read fine print once they're in your store or call you for a service. If there are any limits, exclusions or spending criteria, make sure you include these clearly in the Coupon. Be upfront.
  2. Never-ending Coupons - To keep your customers engaged and excited about your Coupons, make sure your Coupons have a time limit. By limiting the time your Coupons are available you give your customers a reason to visit your business. LivePages believes no Coupon should run longer than 90 days. We encourage businesses to add new Coupons each month to make customers notice your business and keep them coming back for more.
  3. Coupons which aren't really Coupons - Keep Coupons exclusive to special offers on your products or services. Any Coupon LivePages finds that is not offering a redeemable product or service will be removed. We don't consider offers of free quotes to be real Coupons. If you have something else you want your loyal customers to know about, like a new product or rate card, update your business details page or tagline. LivePages won't charge you for updating this information and you can do this 24-7.
  4. Using Coupons to generate reviews - Word of mouth is essential to every business, but no one wants to be forced to write a review just to get a Coupon. Let customers experience your business first before you ask them for a review. LivePages discourages the use of Coupons to generate customer reviews.
  5. Using Coupons to promote competitions - Everyone loves to win a prize or put their name into a draw, but let's be clear this is not a Coupon. LivePages discourages the use of Coupons to promote a competition you may be running in store.